Alaska HVAC Help
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Water Heater Repair in Craig, AK

Tell us what your water heater is doing, and a licensed contractor who covers Prince of Wales-Hyder Census Area will get in touch.

Tell us about the job

It takes about a minute.

Step 1 of 3: Equipment
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Craig water heaters work all year, and outages hit them hard

Your water heater runs every month of the year here, not just in winter. Winter nights averaging 32°F mean the water coming into the tank is already cold, so the burner or the heating element has to work harder and longer to bring it up to temperature.

Power is the other issue. In 2024, 21% of Alaska households lost power for 24 hours or more, and this area has logged 20 winter storms and 20 damaging wind events over the past ten years. A gas water heater with a standing pilot keeps working through an outage. One with an electric igniter, or an electric tank, will not, and it needs to relight or reset once power comes back.

32°F
the average winter night, and colder incoming water means longer heating
21%
of Alaska households lost power for a day or more in 2024, and a heater with an electric element or electric ignition stops without it
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Your water heater works hardest from October through May.

NOAA 1991–2020 monthly normals

Why is my water heater leaking from the bottom?
The most common reason is that the tank itself has rusted through and is failing from the inside. Sediment builds up on the bottom of the tank over years, and once it corrodes a hole, water finds its way out underneath. It can also be a loose drain valve or a fitting that has worked itself loose, which a contractor can tighten or replace. But water pooling under the tank itself usually means the tank is done and needs to be replaced, not repaired.
Why won't the pilot light on my water heater stay lit?
Most often the thermocouple has worn out and no longer senses the pilot flame, so the gas valve shuts it off as a safety measure. A dirty pilot orifice or a draft reaching the pilot can also blow it out. A contractor can test the thermocouple and clean or replace the parts that are keeping the flame from holding. Since winter nights here run around 32°F for months, a water heater that will not stay lit is worth getting looked at quickly rather than waiting.
Can a tankless water heater be repaired?
Yes, most problems with a tankless water heater can be fixed without replacing the whole unit. Mineral buildup on the heat exchanger is a common issue, especially if the unit has never been flushed, and a contractor can clean it out. Igniters, flow sensors, and venting problems are also usually repairable. A contractor will need to look at the specific unit to say what the fix involves.