Alaska HVAC Help
A thin tree branch covered in a layer of ice with small icicles hanging from it, photographed against a blurred winter background featuring a house and snow-covered shrubs.

Furnace Repair in Juneau city and, AK

If your furnace quits, tell us what it's doing and a licensed contractor who covers Juneau City and Borough will get in touch.

Tell us about the job

It takes about a minute.

Step 1 of 3: Equipment
An unfinished basement containing a gray HVAC furnace with ductwork, exposed wooden joists, a concrete floor, and miscellaneous clutter in one corner.

Your furnace never really gets to rest here

In Juneau, the furnace runs all year. There is no season where it sits idle and cools down for a few months, so the burner, the blower, and the igniter are always in use. On winter nights averaging 26°F, the furnace cycles on and off many times to hold the house at temperature, and each cycle puts a little more wear on the igniter and the parts that control the burner.

Nearly half the homes here heat with fuel oil, and an oil furnace depends on a clean nozzle and a steady fuel supply to light properly. If either one is off, the burner struggles to light or won't stay lit, and the house goes cold. Winter storms here are common, and when the power goes out, the furnace stops running no matter what shape it's in until power comes back.

26°F
the average winter night it heats against
18 winter storms
in ten years, the nights a failure hurts most
Isometric cutaway illustration of a single-story house showing a gray furnace connected to white ductwork and a flue pipe extending through the shingled roof, with simplified furniture in the interior rooms.
Your furnace works hardest from October through April.

NOAA 1991–2020 monthly normals

Alaska requires contractors to register with the state.

That registration puts the business on file with the state. Its name, its address, who owns it. Nobody at the state has tested this contractor on furnace repair or checked their work. So the registration tells you the business exists and can be traced. It does not tell you they know how to fix a furnace.

For gas furnace work, the part that matters most is the connection between the furnace and the gas line, since a bad one is what makes the job dangerous. Alaska's registration does not test for that or cover it. Nothing in the state's rule stands in for that check.

Source: Alaska Department of Commerce, Community, and Economic Development

Why won't my furnace turn on?
Most often the thermostat isn't calling for heat the way you think it is, or the furnace isn't getting power. Check that the thermostat is set below room temperature and has fresh batteries if it uses them. After that, look at the furnace switch, the one that looks like a light switch near the unit, and check the breaker. If those are fine, the igniter or a safety switch may be at fault, and that's a job for a contractor to test with a meter.
Why is my furnace blowing cold air?
Air blows before the burners light, so a few seconds of cool air at startup is normal. If it runs and never warms up, the igniter may not be lighting the burners, or the gas valve isn't opening. A dirty filter can also choke airflow enough that the air feels cool by the time it reaches the vent. With homes here needing heat all year, it's worth having a contractor check it soon rather than waiting.
Why won't my furnace pilot light stay lit?
A pilot that won't stay lit is usually the thermocouple, the small rod that sits in the flame and tells the gas valve the pilot is burning. When it wears out or sits out of position, the valve shuts the gas off as a safety measure. A draft blowing across the pilot can cause the same thing. Either way it's a small part to replace, and a contractor can confirm which one it is.